Warranty Policy

 

Simply Caralyn is and always will be a company that prioritizes design and quality above everything else. Using high-quality, durable materials is one of the most important aspects when designing our products.

We provide a one-year manufacturer's warranty from the date of purchase for all Simply Caralyn products.

Simply Caralyn products are warranted against defects in material, manufacturing, or workmanship under normal use within two years from the date of purchase. This warranty does not cover damages arising from negligence, misuse, normal wear and tear, or not following instructions..

What is Not Covered Under the Warranty?

Damages to Simply Caralyn products from normal wear and tear, removal, misuse or abuse are not covered by the warranty. Simply Caralyn will not be liable for any damages that may result from the use of any Simply Caralyn product.

Products that were not purchased from an authorized Simply Caralyn reseller are not covered under the warranty.

 

How Do I Submit a Warranty Claim?

Submit your warranty claim details using our contact form here.